Legal

Privacy Policy

Last updated: 26 April 2026

Finance Broker Central Coast ("we", "us", "our") respects your privacy and is committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, share and protect your personal information when you visit financebrokercentralcoast.com.au or submit an enquiry through our website.

1. About us

Finance Broker Central Coast operates a lead-generation service that connects borrowers on the Central Coast NSW with a network of accredited finance professionals. We are not a credit provider and we do not provide credit advice ourselves. All network partners hold appropriate licences.

2. Information we collect

We collect personal information that you voluntarily provide through our enquiry forms, including:

  • Your name
  • Your phone number
  • Your email address
  • Any details you choose to share about your finance needs in the message field

We also collect limited technical information automatically when you visit the website, including your IP address, browser type, device type, pages viewed, referring URL and timestamps. This information is collected through privacy-friendly analytics tools and is used to understand how visitors use the site.

3. How we use your information

We use the personal information you provide to:

  • Respond to your enquiry and contact you about your finance needs
  • Match your enquiry with a suitable accredited finance professional in our network
  • Improve our website, services and communications
  • Comply with our legal and regulatory obligations

We do not use your personal information for purposes unrelated to those for which it was collected without your consent.

4. Disclosure to third parties

To deliver our service, we share the personal information you submit through enquiry forms with one or more accredited finance professionals in our network who are licensed to assist with your enquiry. By submitting an enquiry, you consent to this disclosure.

We may also share information with trusted service providers who help us operate the website, such as hosting, form processing, email delivery and analytics providers. These providers are only permitted to use your information to provide services to us and are required to keep it secure and confidential.

We do not sell your personal information to any third party.

5. Storage and security

Personal information is stored on secure servers and protected by reasonable technical and organisational safeguards, including encryption in transit and access controls. While we take care to protect your information, no method of transmission or storage is completely secure, and you submit information at your own risk.

6. Data retention

We retain enquiry records for as long as required to provide our services, respond to follow-up communications, and meet our legal and record-keeping obligations. When information is no longer needed, we take reasonable steps to destroy or de-identify it.

7. Your rights

Under the Australian Privacy Principles you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of any inaccurate, incomplete or out-of-date information
  • Request that we delete your personal information, where appropriate
  • Withdraw consent to receive marketing communications at any time
  • Make a complaint about how we have handled your personal information

To exercise any of these rights, contact us at enquiry@financebrokercentralcoast.com.au. We will respond within a reasonable time, usually within 30 days.

8. Cookies and analytics

Our website uses a small number of cookies and similar technologies for essential site functionality and to measure aggregate visitor behaviour. You can disable cookies in your browser settings, although some parts of the site may not function as intended if you do.

9. Third-party links

Our website may contain links to third-party websites, including government and industry resources. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal information to them.

10. Children's privacy

Our services are intended for adults seeking finance products. We do not knowingly collect personal information from anyone under 18 years of age.

11. Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us first at enquiry@financebrokercentralcoast.com.au. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version will always be available on this page, with the "Last updated" date shown above.

13. Contact

For any privacy-related queries, please contact:

Finance Broker Central Coast
Email: enquiry@financebrokercentralcoast.com.au
Web: financebrokercentralcoast.com.au